My wife, Wendy and I say you are the best. Mitch and Jordan did a fantastic job. They answered all my questions satisfactory about the service call and about other heat related questions. The costs were more than reasonable for a service maintenance call and a miscellaneous hook up. Very pleasant individuals, well mannered and honest. They also took the time and explained the details of the results of the furnace tune up. It was a great pleasure and Primo Heat will be the first and only call for my heating needs in the future. When asked, they even provided me additional business cards so that I can pass on to my neighbours. GREAT JOB!!